Mhoula.com Limited is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
1. The information we collect and how we use it
When you register for our service or purchase goods we need to know your name, postal address, e-mail address, telephone number, credit/debit card number and expiry date. We also need to know your gender and if possible your date of birth.
We gather this information to allow us to process your registration, process any orders you may make and make sure we serve you relevant content. We will also collect an indication if you are interested in receiving future marketing information. The relevant information is then used by us to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of our services in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time to time we may provide your information to our customer services agencies for research and analysis purposes so that we can monitor and improve the service we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our service.
We and our group companies may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please follow the instructions in the emails you receive to unsubscribe.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please follow the instructions in the emails you receive to unsubscribe.
2. Our use of cookies and other information gathering technologies
Your computer may store a small information file, called a cookie, once you have registered with us. The purpose of this is to save time each time you visit our website. If you do not wish this to happen, you should be able to change the settings on your browser to prevent this.
3. How we protect your information
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.
We have partnered with Verisign to ensure all of our website transactions are secure. The deployment of the SSl technology enables us to encrypt sensitive customer information ensuring the secure transfer of data between your computer and our website. For more detailed information please visit www.verisign.co.uk.
We also keep information confidential. Our internal procedures cover the storage, access and disclosure of your information.
4. Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
5. Updating your details
If any of the information that you have provided to us changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please login and visit My Account section in the website and update your details accordingly.
6. Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
7. How to contact Mhoula.com
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to office@mhoula.com
mhoula.com limited